0344 249 3844

Please note that calls to numbers pre-fixed 0344 are not free*

N.B. calls to numbers pre-fixed 0344 are not free*

About Us

Carpenters Group are a leading provider of claims services to the insurance industry and their customers. The range of services extends from receiving notification of a cracked windscreen at one end of the spectrum, to the conduct of multi-million-pound catastrophic injury claim at the other.

The focus throughout our range of services is the experience of the customer. We understand that individuals involved in an accident often require time and attention in what can be confusing circumstances. We are acutely aware that we are representing our insurance clients when dealing with their customers, and at all times seek to enhance the brand and reputation of our insurance partners.

On the insurance side, we have a market leading, in-house 24/7 white labelled FNOL unit. The FNOL service is complemented by a fully outsourced claims handling service with real time online access to individual claims and claims MI.

On the legal side, Carpenters have built a reputation for an ethical approach to personal injury litigation ensuring that the individual receives the best possible advice and the maximum compensation possible. We have a strong team of experienced lawyers who provide jargon-free advice in a customer friendly fashion.


© 2019 Carpenters. All rights reserved.
Directors: John Carpenter, Donna Scully, Donna Richards


Carpenters is authorised and regulated by the Solicitors Regulation Authority under number 625845 www.sra.org.uk
and is authorised and regulated by the Financial Conduct Authority under number 755996 www.fca.org.uk

Please note that calls to 0344 numbers are charged at the same rate as a normal home or business landline or included in bundled minutes. These calls are not free. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.